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Facilities Management Officer Job Family Bank 

Banking Jobs. Family Bank Jobs

Job Purpose: The Facilities Management Officer will be responsible for the efficient and effective management of the Bank’s facilities across its network. This includes ensuring all physical infrastructure is well maintained, safe, compliant, and operating optimally. A key component of the role involves management of the Bank’s property leases to ensure all lease agreements are valid, cost-effective, and negotiated to deliver best value for the Bank

Facilities Operations Management

  • Oversee day-to-day operations and maintenance of all bank premises, ensuring functionality, safety, and compliance with health and safety regulations.
  • Coordinate planned preventive maintenance (PPM), reactive maintenance, and minor works across all facilities.
  • Supervise outsourced facilities service providers including cleaning, security, HVAC, and lift maintenance to ensure quality service delivery and contract compliance.
  • Ensure all building systems (electrical, plumbing, fire safety, mechanical systems, etc.) are regularly inspected and maintained.

Property and Lease Management

  • Manage all lease agreements for the Bank’s premises, ensuring they are up to date, aligned with
  • market conditions, and legally compliant.
  • Lead lease negotiations and renewals to secure favourable terms and conditions for the Bank.
  • Maintain an up-to-date lease database with key dates, obligations, payments, and escalation clauses.
  • Liaise with landlords, property agents, and legal teams to resolve lease-related issues proactively.

Compliance, Safety, and Sustainability

  • Ensure full compliance with statutory regulations including OSHA, NEMA, Public Health, and other applicable regulatory requirements.
  • Implement and monitor workplace safety programs and risk mitigation initiatives.
  • Champion sustainable practices in facilities management, including energy efficiency, waste management, and water conservation.

Budgeting and Cost Control

  • Prepare and manage annual facilities and lease budgets, ensuring cost efficiency and value for money in all facilities related expenditures.
  • Monitor and control operational expenses; identify opportunities for cost savings and improved service delivery.

Reporting and Documentation

  • Develop regular reports on facilities performance, maintenance activities, lease status, and compliance issues for senior management.
  • Ensure all documentation including maintenance logs, service contracts, lease records, and inspection reports are current and easily retrievable.

Education:

  • Bachelor’s Degree in Facilities Management, Engineering, Architecture, Real Estate, Property
  • Management, or a related discipline.

Experience:

  • At least 3 – 5 years’ experience in facilities management, preferably within the financial services,
  • corporate, or real estate sectors.
  • Demonstrated experience in managing leases and property portfolios, including negotiation and market analysis.
  • Proven experience in managing outsourced service providers and maintenance contracts

Desirable Certifications (an added advantage):

  • Certified Facility Manager (CFM) – IFMA
  • Project Management certification (PMP, PRINCE2)
  • Safety certifications (e.g., NEBOSH, IOSH).

Key Competencies:

  • Technical Expertise: Strong understanding of building systems, facilities operations, maintenance schedules, and statutory requirements.
  • Lease Negotiation: Excellent negotiation skills and commercial awareness to manage lease terms effectively.
  • Project Management: Ability to oversee minor fit-out and refurbishment projects, ensuring timely delivery within budget.
  • Attention to Detail: Strong focus on documentation, regulatory compliance, and data accuracy.
  • Communication Skills: Effective verbal and written communication to engage with internal stakeholders, landlords, and vendors.
  • Problem Solving: Proactive approach to addressing issues and resolving disputes.
  • IT Proficiency: Familiarity with facilities management software (e.g., CAFM systems), MS Office, and lease management tools.

ALL applicants MUST apply online to email: recruitment@familybank.co.ke; closing date is 28th August 2025. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

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