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Customer Service Coordinator Job BIDCORO
Customer Service Jobs. BIDCORO Jobs
We are looking for a Customer Service Coordinator (CSC). Reporting to the Head of Supply Chain-BIDCORO, the CSC will be the link between customers, sales, planning, production, warehouse, logistics and finance to ensure customer satisfaction.
KEY JOB RESPONSIBILITIES
A glimpse of the key responsibilities:
- Receiving, reviewing and processing customer orders accurately.
- Managing customer orders from confirmation through to production, dispatch and delivery.
- Coordinating with planning and production to align customer demand with production schedules.
- Monitoring order progress and proactively communicate risks, delays, changes to customers.
- Coordinating dispatch of finished goods for both local & export sales
- Ensuring accuracy of all customer documentation.
- Following up on deliveries and receipt of proof of delivery
Read>>>Want to Nail Your Next Job Interview? 3 Ways to Prove You’re the Best Hire
KEY QUALIFICATIONS
- Bachelor’s Degree in Supply Chain Management, Business Administration, Logistics, or any related discipline
- Minimum 2-4 years’ experience in customer service, order management, supply chain coordination.
- Strong customer service & coordination skills.
JOB LOCATION Ruiru
REMUNERATION Individually negotiated based on experience & qualifications, at an attractive level.
Read>>>Why AI Written CVs Are Discouraged by Hiring Managers
How to Apply
Applications are to be submitted via email to:bca-recruitment@bidcoroafrica.com by indicating “Customer Service Coordinator (CSC)” in the email’s subject line.
APPLICATION DEADLINE 26th January 2026 – COB
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