Customer Experience Advocates -Nakuru Job AA Kenya

Customer Service Jobs, AA Kenya Jobs. Customer Experience Advocates manage inquiries, resolve service issues, gather customer feedback, and support client retention, requires a Customer Service/Business Degree and 2+ years customer service experience.

Job Summary;

Reporting to the Branch Team Leader, the position holder will manage customer relations and interactions through the various channels to ensure customer satisfaction.

Key Responsibilities

• Deliver exceptional customer service across multiple channels.
• Build and maintain strong customer relationships.
• Support branch business development initiatives.
• Handle customer inquiries efficiently and professionally.
• Minimum job requirements:
• Bachelor’s Degree in a Business-Related Field or its equivalent.
• Minimum 2 years’ experience in Customer Service.
• Good customer service, interpersonal and communication skills.
• Business Development acumen.

How to Apply

Interested candidates who meet the above requirements are invited to submit their CV and application letter to jobs@aakenya.co.ke indicating the position applied for and preferred branch. E.g Customer Experience Advocate – Kenol Branch, by 30th September 2026.