Customer Care Representative Job Shopzetu
Customer Service Jobs, Shopzetu Jobs.
This is a full-time on-site role for a Customer Care Representative located in Nairobi. The Customer Care Representative will be responsible for managing customer support, ensuring customer satisfaction, and providing excellent customer service. Daily tasks will include assisting customers with inquiries, addressing complaints, and maintaining updated records of customer interactions. The representative will also collaborate with other departments to improve the overall customer experience.
Qualifications
- Strong Interpersonal Skills, Excellent Communication abilities
- Experience in Customer Service, Customer Support roles
- Proven track record in ensuring Customer Satisfaction
- Ability to handle customer inquiries and complaints efficiently
- Excellent problem-solving abilities and attention to detail
- Ability to work effectively in a team environment
- Prior experience in the fashion or e-commerce industry is a plus
- A diploma or equivalent / bachelor’s degree is preferred
How to Apply
Send your CV to [email protected]. Deadline: 24th October 2025
1.Tired of sending out CV's and not getting interviews? Our recruitment and CV expert team will craft a professional, keyword-optimized CV that gets noticed by employers and A.I. screening tools.Land the Job you deserve. Consult Our Recruitment Team today. Get Interviews in 60 Days — Guarantee Offer. Click Here For a Free CV Review &Professional CV Writing PLUS Free Job Placement Assistance.
2.Get A New Job Fast! Read What Jobseekers Say About Us. Getting a new job can be challenging, but you don't have to do it alone.Every month over 200 professionals get jobs through our services.Read what they have to say about their experience getting a new job with us. Read Jobseekers Success Stories Here.
3.Register Your CV With Us Today. Get Hired by Top Employers in Kenya For Free.
4.Advance your Skills By Learning A New Skill. Discover Best Short Courses. Get Certified. Earn A Higher Salary.