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Call Center Agent Interns Job
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Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Provide accurate information, support, troubleshooting, and solutions to customers.
- Must be team player and able to work on nights shifts when required.
- Must be punctual, reliable, and professional.
- Resolve issues promptly or escalate when necessary.
- Meet call center performance metrics (quality, productivity etc.).
- Maintain professionalism, courtesy, and efficiency at all times
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Requirements
Education & Experience
- Diploma/Degree is an added advantage).
- Previous call center or customer service experience is plus.
Skills
- Excellent communication skills in English and Swahili.
- Strong listening and problem-solving skills.
- Able to use computers and navigate multiple systems/CRMs.
- Ability to multitask and stay calm under pressure.
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How to Apply
🚨 Before You Apply for This Job
This job will attract 1000+ applicants.
Many qualified professionals miss out on getting shortlisted and interviews — not because they lack experience, but because their CV doesn’t clearly show how they fit this specific job.
🎯 Want to get an interview fast? Customize your CV specifically for this job.
Using the same CV for every application will not get you interviews.
Email your CV today to our Client Service Manager, Rose, using cvwriting@corporatestaffing.co.ke
Subject: CV Review & Upgrade.
Rose and our recruiters will review your CV and show you exactly how to improve it for the job you are targeting.Â
Using an A.I-generated CV but not getting interviews? Get it reviewed here by our recruiters today.

