AI, Automation & Acquisition Admin Officer Job Swisscontact Nairobi, Kenya

Key Responsibilities

Acquisition Admin and CRM Support

• Prepare eligibility /admin documents for the proposals
• Support signature and kick-off processes.
• Due diligence and capacity assessment processes.
• Maintain acquisition knowledge assets, templates and repositories.
• Support CRM data quality assurance and data entry during peak periods, maintain expert and part-ner databases, and contribute to data analytics.

AI & Process Automation in Acquisitions

• Develop, test, deploy and improve AI agents together with business users, using Microsoft Copilot Studio.
• Build workflows using Power Automate and the Power Platform ecosystem.
• Analyse Business Development (and other institutional) processes, identify inefficiencies and au-tomate them.
• Document and maintain solutions and contribute to Swisscontact’s AI and automation standards.
• Collaborate closely with the AI & Power platform Expert in the Technology team to ensure scalable and secure implementation.

Requirements

• Bachelor or higher in Computer Science, Business Information Systems, AI Management, Digital Business or related field.
• 3 or more years of general professional work experience is an asset.
• Genuine enjoyment of administrative and organisational work, particularly document management, coordinating activities, and ensuring smooth and accurate processes.
• Hands-on experience with Microsoft Power Platform and Copilot Studio.
• Comfort working with CRM systems, built on Microsoft Dynamics 365 is a plus.
• Strong attention to detail, especially with legal documents and data, and ability to manage coordination/admin tasks under time pressure.
• Analytical mindset, with the ability to translate business requirements into technical solutions.
• Proficiency in MS Office applications (Word, Excel, PowerPoint, SharePoint).
• Excellent spoken and written English skills (C2). French and Spanish are an asset.
• Strong communication skills, comfortable working with both business and technical stakeholders.

How to Apply

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