Junior IT Officer Job AAA Growers

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IT Jobs. AAA Growers Jobs

Job objective:

We are seeking a proactive and detail-oriented Junior IT Officer to join our team. The successful candidate will provide first-line technical support across the organization, ensuring smooth IT operations and timely resolution of hardware, software, and network-related issues.

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Key Responsibilities:

  • Provide first-level IT support to staff on hardware, software, and networking issues.
  • Install, configure, and maintain computer hardware, operating systems, and applications.
  • Manage user accounts, including account creation, password resets, and access rights.
  • Monitor and maintain computer systems and basic network operations.
  • Log, track, and follow up on IT support requests, escalating issues where necessary.
  • Troubleshoot hardware and software issues and coordinate repairs or replacements.
  • Support the rollout of new systems, applications, and updates.
  • Maintain accurate documentation of IT procedures, incidents, and hardware records.
  • Provide user support and basic training on IT systems and applications.
  • Ensure compliance with IT policies, security protocols, and data protection guidelines.

Qualifications and Key Competence:

  • Diploma or Degree in Information Technology, Computer Science, or a related field
  • Hands-on experience in hardware troubleshooting and end-user support.
  • Knowledge of computer systems, networking, and IT security practices.
  • Proficiency in Microsoft Office applications.
  • Basic knowledge of databases and SQL will be an added advantage.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to prioritize tasks and work effectively in a fast-paced environment.
  • High attention to detail and strong documentation skills

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How to Apply

Click here to apply

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