Relationship Officer (Loan Officer) Job

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Finance Jobs.

  • Identifying both prospective and existing clients needs and match them with the company’s solutions to grow the business
  • New client’s acquisition
  • Properly educating the clients on our product terms and conditions
  • Ensuring that loans sizes and terms are geared towards the borrower’s present repayment capability.
  • Analyzing business activities to identify and avoid funding high risk ones.
  • Analyzing seasons with difficulties in loan repayment and taking steps to minimize risk exposure
  • Build a good self and company reputation to grow customer loyalty
  • Always ensuring you have polished first contacts/impressions with clients.
  • Being respectful and diligent when dealing with people
  • Being effective in handling customer concerns
  • Bachelor’s degree/Diploma in any business-related course
  • Must have a minimum of 2 years of experience in a similar role from a microfinance or microcredit Industry
  • Strong negotiation and communication skills.
  • Ability to handle difficult conversations tactfully.
  • Knowledge of revolving credit products and financial services regulations.
  • Proficiency in data analysis and collection software.
  • Commitment to ethical practices and customer service excellence.

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