CCAS Manager Job MKU

Hospitality Jobs, MKU Jobs. Responsible for managing the Centre for Career and Academic Support (CCAS), coordinating career guidance and academic support services, supervising staff, developing student employability programmes, building partnerships with employers and industry, organising career activities, monitoring centre performance, and preparing reports. Requires a Bachelor’s degree in Education, Psychology, Human Resource Management, Business Administration, or a related field, with relevant experience. The position is based in Thika and requires on-site work.

Qualifications

Education, Skills and Experience

Must have:

• Master’s Degree in Food Production/Food and Beverage Service/Hospitality Management or relevant area from a recognized Institution.
• A minimum of 3 years’ experience at a comparable position in a recognized Academic Institution.
• Must be computer literate.

OR

• Bachelor’s degree in Food Production/Food and Beverage Service/Hospitality Management or relevant area from a recognized Institution.
• Minimum of 5 years’ experience at a comparable position in a recognized Academic Institution.
• Must be computer literate.

Key Responsibilities

Reporting to: Principal, Students Welfare

Duties and responsibilities:

• Provide overall leadership and ensure the smooth and efficient operation of the Central Catering and Accommodation Services Department.
• Develop, implement, and monitor departmental policies, strategic plans, and operational work plans in alignment with institutional objectives.
• Ensure high standards of service delivery, food quality, hygiene, cleanliness, and customer care across catering and accommodation services.
• Supervise, manage, and maintain discipline among departmental staff, promoting professionalism, teamwork, and positive engagement with students and other clients.
• Oversee human resource functions within the department, including staff performance management, welfare, and capacity development.
• Prepare, manage, and control the departmental budget, ensuring efficient utilization of resources and value for money.
• Oversee procurement of food supplies, stores, and other departmental requirements in compliance with procurement policies and procedures.
• Advise University Management on catering, accommodation, and hospitality-related matters to support informed decision-making.
• Ensure compliance with health, safety, and hygiene standards, as well as relevant statutory and institutional regulations.
• Perform any other duties as may be assigned by the immediate supervisor.

How to Apply

Click here to apply