Account Manager Job Mogo Finance, Nairobi, Kenya
Key Responsibilities:
- Account Management: Build and maintain strong, long-term relationships with assigned dealers and strategic partners.
- Performance Monitoring: Track and analyze partner performance metrics, identify gaps, and lead improvement initiatives.
- Problem Resolution: Act as the primary point of contact for partner issues, ensuring swift resolution and continuous satisfaction.
- Market Intelligence: Gather market insights and feedback from partners to inform product, pricing, and go-to-market strategies.
- Cross-functional Collaboration: Work closely with marketing, credit, operations, and product teams to ensure seamless partner experience and execution.
- Reporting: Prepare regular reports on account performance
Qualifications & Experience
- Bachelor’s degree in Business, Sales, Marketing, or a related field.
- Minimum 3 years of experience in account management, B2B sales, or partner management, preferably in fintech, telecom, or consumer electronics.
- Experience in smartphone financing, digital lending, or BNPL business models
- Strong understanding of dealer/distributor ecosystems in Kenya
- Proven track record of achieving sales targets and managing strategic accounts.
- Excellent communication, negotiation, and relationship-building skills.
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