C&F Manager Job AGL

Logistics Jobs, AGL Jobs. Responsible for leading clearing and forwarding operations, overseeing import and export customs clearance, coordinating cargo movement, monitoring transport and logistics activities, ensuring regulatory compliance, managing operational costs and billing, supporting budgeting, resolving client issues, and maintaining relationships with customers. Requires a Bachelor’s degree in Supply Chain, Logistics, International Trade, Business Administration, or a related field, a Diploma in Clearing and Freight Forwarding, and 8–10 years’ relevant experience. The position is based in Nairobi and requires on-site work.

The C&F Manager provides strategic and operational leadership over the company’s sea import, export, and transport functions. The role ensures that all processes — from documentation and customs clearance to cargo delivery — are executed efficiently, profitably, and in full compliance with statutory and client requirements.

Key Responsibilities

Strategic & Operational Leadership

• Provide overall leadership to the Sea Imports, Exports, and Transport functions, ensuring coordinated, compliant, and cost-effective operations.
• Translate company strategy into measurable operational objectives for each department, ensuring alignment and synergy across functions.
• Lead monthly operational reviews with department heads to assess performance, highlight bottlenecks, and implement improvement actions. Sea Imports Oversight
• Supervise the Sea Imports Manager to ensure that all import activities — from pre-alert to final delivery — are executed accurately and within timelines.
• Approve or review major import files, especially those involving high-value cargo, client escalations, or potential financial exposure.
• Validate that customs documentation, valuation, and tariff classification comply with KRA and port regulations.

Sea Exports Management

• Oversee export operations to ensure accurate and timely documentation, customs clearance, and vessel loading.
• Supervise the Exports Supervisor in planning and coordinating export bookings, container allocations, and shipping instructions.
• Review export performance indicators (volume, accuracy, cost, turnaround time) and drive corrective actions for improvement. Transport Supervision
• Provide oversight to the Transport Supervisor, ensuring efficient dispatch, routing, and coordination of transport activities.
• Review transport utilization, turnaround times, and cost efficiency across the delivery network. Performance & Financial Management
• Prepare annual departmental budgets and monitor expenditure, ensuring alignment with company profitability targets.
• Review revenue reports, validate billing accuracy, and control disbursement exposure on all job files.

Compliance, Risk & Quality Control

• Ensure compliance with customs, port, and transport regulations, and maintain zero non-conformity in audits.
• Monitor and improve key performance indicators such as cost per shipment, operational gross margin, and customer satisfaction.

Client & Stakeholder Management

• Serve as the senior escalation point for client issues within imports, exports, or transport operations.
• Maintain strategic relationships with key clients, shipping lines, transporters, and regulatory bodies.

Qualifications

• Bachelor’s degree in supply chain, Logistics, International Trade, or Business Administration.
• Diploma in Clearing & Freight Forwarding (KIFWA or equivalent).
• FIATA, CIPS, or equivalent logistics certification is an advantage.
• Minimum 8–10 years’ experience in C&F operations, including sea freight and transport.
• At least 5 years in a senior supervisory or managerial role overseeing multiple logistics functions.
• Demonstrated experience in customs clearance processes, shipping line coordination, and multimodal logistics.

How to Apply

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