The 21st Century Manager. How To Develop A Highly Engaged & Productive Workforce (Training)

John is surviving in the business world.

He is able to pay salaries, rent and other obligations on time. His business has been growing at an annual rate of 10%, which is way below what his peers are doing.

But he knows that he could be doing well if only he had a committed, engaged and productive workforce.

No matter how much he wants to have a professional and well run business he has identified gaps that are preventing the business from taking off.

These are the 4 major challenges John is experiencing with his staff:

  • His staff is not committed to the organisation’s mission and seem like they are just there for the pay.
  • Secondly, very few staff take initiative; they do not go that extra mile to find a solution.
  • He has witnessed a refusal of staff to take responsibility or perform tasks that do not belong to their departments
  • He has employed a young workforce (under 30) and from his observation they are not able to handle stress and pressure. Every time their manager demands results and accountability they either threaten to resign or become emotional. He has also noted a trend where staff results to gossip. This is not the company culture he had hoped for.

John is scared of going on leave because he’s not sure how the business will perform.

In summary, John has what we call disengaged and unproductive employees. The opposite of disengaged is engaged.

Does This Speak To You?

Are you a manager or business owner going through the same situation as John?

Then join us on Friday 21st September to learn the critical skills you need and strategies that you can apply to have an engaged workforce.

As a leader or business owner you play a key role in ensuring that your employees are motivated, engaged and productive. There is more to people management than paying them a salary.

Engagement is NOT the same as ‘happy employees’. Engagement is NOT the same as employee satisfaction.

Why? A happy or satisfied employee isn’t necessarily working hard or productively. An “engaged employee” is one who is fully absorbed by and enthusiastic about their work.

In engaged employees, there’s an emotional commitment and there’s effort. They care about their work and the organisation.

By taking employee engagement seriously, you can create a workplace where employees want to come to work, understand their jobs, know how their work contributes to the success of the organisation and therefore become more effective.

Sales people sell more. Production teams produce more. Customer service people provide better customer service. There’s less gossip or focus on wrong priorities Etc…

How To Develop A Highly Engaged & Productive Workforce (Training)

This training is for you if you spot the following 10 signs among your staff and organisation as a whole.

  1. Lack of initiative. Do you feel like some of your employees typically do only what they have to do to keep their job? The minimum.
  2. No commitment. Staff doing things for the sake of it and not aligning to the direction the company wants to take.
  3. Poor quality work. Errors, overlooked priorities and missed deadlines. Unhappy customers.
  4. Absence of teamwork. Staff not being able to work well together. Some staff frustrating others and acting as a roadblock.
  5. Constant conflict & negativity. This staff is not talking to another etc. Employees constantly complaining about their salary, job or the organization, shifting blame to others, or generally exhibiting a defeatist attitude at work.
  6. High rates of frequent and unplanned leave in disregard to meeting customers’ expectations.
  7. Inability to handle minimal job pressure and stress.
  8. Poor financial performance – Organisation just ‘surviving’
  9. You spend too ‘much time’ in the business micro managing or fire fighting.
  10. ‘Things’ cannot ‘move’ or ‘happen’ without you. You find yourself performing your staff or juniors job.

How You Will Benefit

This training will address five key areas that will help you build an excellent company culture.

  1. How can I ensure that my staff are committed to the mission of the organisation at large and their part in it?
  2. How can I get my employees connected with and committed to their jobs and their team?
  3. How can I have my staff take initiative, own responsibility for their jobs and handle stress and pressure better?
  4. How can my staff free up my time so I can focus on my job, business growth, clients needs and or strategy.

Benefits To Your Organization

You and your manager will learn how as a leader it is your responsibility to create a workplace where employees want to come to work, contribute to the success of the organisation and become more effective. End goal is you will have engaged employees who are efficient, productive and you will ultimately run a successful department or organisation and free up your time for other important things.

Target Audience:  This training is ONLY suitable for:

  1. Business owner – if you a director overseeing day-to-day management of your firm.
  2. Staff at senior management or supervisory level.
  3. HR Managers
  4. Departmental heads
  5. Staff you have identified for succession planning.

Register Today:

Join us on Friday, 21st September from 8.30am to 4.30Pm at Southern Sun Hotel Westlands for the training.

Your investment for the training is K’sh 14,500 + V.AT. This amount caters for lunch, writing material, and take away notes.

We only have 8 spots remaining.

To register email esther@corporatestaffing.co.ke and copy muthoni@corporatestaffing.co.ke and she will provide payment options.

We also offer in house training. Email us if you would like to empower your management team.

Feedback From Previous Managers & Participants:

“I have learned the importance of a HR Manager and the entire HR Department as an important component of a healthy organization. I have also gotten an in depth understanding of a performance management system for my organization. I plan to change the recruitment plan for the HR Manager because we need a different caliber of persons as well as invest in the Top Line Managers because they are involved in evaluations. Therefore our training budget will be raised to cater to this.”

-Dr. Kibata; Medical Director, UHEAL/CITY EYE HOSPITAL

“In this training, I have learned that it’s crucial to have the right people and then everything else will fall into place. I also learned about setting SMART goals and gained a lot more than I had anticipated. I am going to review our whole system and do an overhaul and having realistic goals for our Sales team. The training had a practical approach which is key for us as entrepreneurs.”

-Susan Mosa; Director, CANAAN PROPERTIES

Listen In To What Our Previous Participants Had To Say…