I think by now you have heard and read about how crucial emotional intelligence (or E.Q.) is in career development.
It is estimated that if you ever want to succeed in your life, career or in leadership, you need to have an E.Q. of 80% and above.
Contrary to what has always been “popular belief”, it is a high level of E.Q. that gets you ahead in life and not a high I.Q.
So how do you determine how high or low your E.Q. is? By taking an emotional intelligence test.
This test will enable you to objectively analyze your emotional triggers, states and response in any given situation and at any given time.
Having a high E.Q. gives you competitive advantage in the job market because employers are keen on working with people who have the ability to effectively manage their emotions.
You will encounter some of these questions in the job interview because what matters more is how well you handle situations, your emotions and those of others.
Here are 4 sample emotional intelligence questions to expect in your next interview
EQ #1: Tell us about a stressful situation you’ve handled at work and how you handled it
In this question, an interviewer wants to assess how well you handle yourself in frustrating and stressful situations.
Are you the kind to have an emotional outburst, keep to yourself and cry or what measures will you take to see that you take up the most effective stress management techniques?
If you can’t articulate that you can conduct yourself and manage your emotions at work, then it only proves to the interviewer that you won’t be able to handle stressful situations in a this new role.
However, showing that you have handled yourself in the best possible way in stressful situations affirms your level of emotional awareness.
EQ #2: Tell us about a time you had to work with a difficult team member
One of the elements of emotional intelligence is the ability to empathetic towards the emotions of other.
It’s knowing when others are in certain emotional states and knowing how best to approach them.
If you can’t answer the above interview question in a way that proves you are empathetic and sensitive towards other people’s emotions, then it shows you have a low E.Q.
An interviewer wants to know how well you will work with team members as well as how you will interact and work with the difficult ones.
EQ #3: How have you handles angry clients in the past?
Imagine a scenario in the past where an angry client has completely insulted you and made you feel incapable of doing your job.
They were yelling at you and made you feel like the most incompetent person on earth. How did that make you feel? Did you get on the same level with them and also started insulting them?
This question is meant to examine how well you manage your emotions when a client is irate and completely disappointed in a service or product.
An interview wants to examine which skills you apply or you have applied in the past such as calmly communicating with the client, trying to find solutions to their problem, promising them the issue will not occur again etc.
But if you can’t bring out these high EQ ability, then there’s no reason an employer would trust you with their clients.
EQ #4: Describe a great mistake you did at work and how you handled it
One of the trademarks of people with a high EQ is their ability to learn from their mistakes as a way of edifying themselves.
They chose not to be deterred by their mistakes or refuse to try again. If anything, they remain resilient by getting up and learning from every failure and setback.
Can you say the same for yourself or are you the kind to fail and never try again? If so, it’s time to change!
Emotional intelligence can be learned…
Yes, you can learn how to manage your emotions effectively. To succeed in your life and especially career, you need to start practicing how to become more emotionally aware and conscious of how certain emotions can hurt your career.