Are you facing tensions and power struggles within your team?
Do your team members have poor working relationship and poor group cohesion due to animosity?
Do you have a hard time dealing with your co-workers due to differences in opinions or personality clashes?
Do you need help handling staff members who let emotions drive their decisions?
Do you need strategies and effective approaches for embracing and handling conflict within your team before it escalates?
Conflict in the workplace is inevitable. While we can try to avoid conflict, we cannot escape conflict. We don’t all want the same thing, work the same way or have the same personalities. The differences in values, personalities, perceptions and processes make conflict unavoidable.
The conflict resolution training will equip you with simple tools and approaches to help you embrace and address workplace conflict within your organization and team in a healthy, peaceful and productive fashion.
This Practical Conflict Management Course Is Specifically Designed For You If Want To Learn How To:
- Quickly resolve conflicts by using more logic and less emotion
- Employ words that help you communicate more reasonably in heated situations
- Correctly use your voice tones and develop excellent body language skills
- Assertively stand your ground during conflict situation and know when it’s okay to compromise
- Use compliments and appreciation to reinforce positive behaviour
- Use practical conflict resolution approaches that quickly restore harmony
Conflict Management is a must-have skill for any professional who interacts with people be they, colleagues or customers.
“I have been having a lot of friction with two of my colleagues at work due to their bullying and overbearing tendencies. Normally, I would always let them have them way in order to avoid conflict. I was fed up with their jabs, snide remarks, gossip and tendency to undermine my work.
The Conflict Management Training helped me become assertive and self-assured. I am now able to stand my ground and confidently resolve conflict with my colleagues in a calm, non-defensive and respectful manner and we now have a mutually respectful working relationship.”
Sharon, Sales Engineer
“Very practical and thought-provoking training. It has made me gain the ability to appreciate opposing viewpoints, compromise, keep calm under fire and readily forgive and forget.”
Merita, Procurement Manager
Who Should Attend This Training
- Aimed at managers and team leaders who need to effectively manage conflict situations in the workplace in a clear, assertive and constructive manner.
- Professionals who work in an environment where they regularly interact with other colleagues or customers
We are a leading HR consultancy & training firm in Kenya that recruits and trains for top firms and organizations.
Our certified trainers have extensive knowledge and experience in Conflict Resolution and Management Training.
Master Conflict Management. Join our next training.
A happy workplace is a healthy workplace!
The next conflict management course will be on, Thursday, 21st November 2019 from 9:00 am to 4.30pm. This is a one – day practical training. We provide you with breakfast, training materials, assessment tests, and lunch.
You’ll also get a certificate. We are a NITA approved training centre.
Contact Us Now
Develop your conflict management skills by registering for the upcoming training. To book a spot, email Catherine, the training coordinator, on email@example.com and copy firstname.lastname@example.org
Please indicate your mobile number. Catherine will call you back after receiving your email.