Wellness Club Manager Job Healthy U

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Communication Jobs. Healthy U Jobs

If you are passionate about wellness, insights, and customer experience, we want to hear from you. We are looking for a WELLNESS CLUB MANAGER to lead and grow the HU Wellness Club, building a community customers love through meaningful, personalised member experiences and offers.

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  • Own the full member experience lifecycle, managing feedback, queries, and escalations with empathy and professionalism
  • Build a thriving Wellness Club community through educational content, exclusive events, and members-only experiences
  • Oversee day to day programme operations across in store, e commerce, and app, including rules, T&Cs, rewards, and points mechanics
  • Develop and deploy member exclusive offers and seasonal campaigns, partnering with brand suppliers and marketing for rollout
  • Analyse performance, member growth, redemption patterns, and ROI, producing monthly dashboards and using segmentation to drive personalisation
  • Continuously evolve the loyalty proposition, support new digital features, and explore partnerships that add value to members
  • Degree in Marketing, Business, Data Analytics or related field
  • 2 to 4 years experience in CRM, loyalty management, retail marketing, or digital marketing
  • Experience with CRM databases, loyalty platforms or marketing automation tools
  • Strong analytical skills with ability to translate data into insights and actions
  • Understanding of omnichannel retail and customer lifecycle management

Read>>>5 Proven Tips to Kick start Your Digital Marketing Career

Email your CV and Cover Letter to recruitment@healthy-u2000.com by close of business on 11 February 2026.

Only shortlisted candidates will be contacted.

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