Technical Administrator Job JLL
Technical Administrator Job. Technician Jobs In Kenya
Responsibilities
Work Order Management:
- Monitor and track the execution of Reactive and PPM Work Orders to ensure timely completion.
- Follow up with technicians, vendors, and service providers to ensure assigned work is progressing as planned.
- Address and escalate any delays, bottlenecks, or non-compliance issues in work order execution.
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CMMS System Management:
- Ensure all job cards are accurately tracked, documented, and uploaded into the CMMS.
- Maintain up-to-date and accurate records of completed and pending work orders.
- Generate and analyze reports from CMMS to track work completion rates and performance trends.
Coordination & Communication:
- Act as a liaison between the technical team, contractors, and management for work order follow-ups.
- Provide regular status updates on maintenance tasks, job progress, and any outstanding issues.
- Ensure proper documentation and compliance with company maintenance standards and policies.
Compliance & Reporting:
- Verify that all work orders are completed per required service levels and technical standards.
- Assist in audits and ensure maintenance records are available for compliance checks.
- Identify areas for process improvement in work order tracking and reporting.
Qualifications & Skills:
- Education: Diploma or Bachelor’s degree in Engineering, Facility Management, Business Administration, or a related field.
- Experience: 2+ years of experience in technical administration, facilities management, or work order tracking.
- Technical Knowledge: Familiarity with CMMS or similar work order management systems is an advantage.
- IT Skills: Proficiency in Microsoft Office (Excel, Word, Outlook) and work order management software.
- Communication: Strong verbal and written communication skills for effective coordination.
- Organizational Skills: Ability to prioritize tasks, manage deadlines, and work in a fast-paced environment.
- Problem-Solving: Proactive approach to resolving delays and maintenance-related issues.
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