Shop Manager – Nairobi & Western Region Job CDL Human Resource
Shop Manager – Nairobi & Western Region Job. Sales Jobs in Kenya
Job summary:
To plan, direct & oversee the operations and fiscal (sales, profitability) health of a retail cluster consisting of a minimum of three (3) Retail shops.
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Job Magnitude: Team Size
- Number of employees directly reporting to this job: 3- 6(depending on number of retail outlets in a region)
- Number of indirect reports (i.e. employees reporting to the direct reports): 4-10 (depending on the size number of shops and category of shops i.e. premium, standard, shop-in shop or kiosk)
- Number of 3rd party staff e.g. contractors, consultants, outsourced service providers reporting to this job: 10-30 (depending on the number of retail outlets in the region)
Technology Sales Specialist – Systems & SofKey Responsibilities
- Drive the Revenue & Profitability of the Shops within allocated Retail cluster
- Reports & Sales projections/planning
- Enforce SOPs across all Stores within the Cluster
- Manage the shops look and feel i.e. merchandising consistent with the brand, uniforms and consistency in animation activities inside or outside the shop
- Manage balance between consignment stocks and DFP sales with an objective of maximising device sales
- Cash management: maintaining accuracy & integrity in EJaze, Tkash, cash reconciliations and reporting.
- Audit adherence to policies and procedures and take the necessary actions i.e. Team Training, execute stock takes, customer experience surveys
- Internal & External Stakeholder Engagement
- Represent the company in relation with local authorities, proactive attitude to local authorities in order to seek business and promotional activities
- Identify and provide potential sales leads to the relevant stakeholders in Enterprise or Mobile.
- People & Performance management – Drive performance culture, holding weekly meetings with the teams, manage staff welfare, manage staff retention/attrition/replacement
Qualifications- Academic and Professional
Bachelor’s Degree in Business, Marketing or related field
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