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Relationship Manager, Personal Banking Job UBA Kenya
Banking Jobs, United Bank for Africa Jobs.
Roles & Responsibilities
- Prepare sales plans for business growth to enable achieve assigned targets which includes but not limited to liabilities, assets, fees, FX, digital products and accounts opening.
- Primary responsibility for the management of own portfolio of customers ensuring that they receive the appropriate level of service and advice to meet their specific needs
- Ensure proper pricing for customer offerings to ensure competitiveness in the market and profitability for the bank.
- Contribute to the effective launching of new products to ensure favourable market response and optimum build-up of revenue
- Provide feedback on information gathered from the market in order to formulate reviews and strategies.
- Maintaining, acquisition and reactivation of customer relationships to drive business growth
- Sell products mix as to maximize on wallet share and diversify risk
- Understanding the corporate policies, objectives and targets of the bank
- Visiting customers and attending business meetings.
- Self-development as to meet set deliverables
- Prepare weekly and monthly statistics/performance reports for management use
- Initiate and carry out recovery action on non-performing credits facilities
- Maintain comprehensive database of the customers operational records
- including the existing and prospective customer data.
KPIs:
- To deliver on all financial targets
- Productivity/Business Growth
- Product/Service Quality
- Effective and efficient service; Turnaround times
- Regulatory and Statutory Compliance
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Qualifications
- First degree in any field.
- Four (4) years’ experience with a leading industry player.
- Additional professional qualifications will be an added advantage particularly in sales and marketing.
- Proficiency in Microsoft Office Suite.
How to Apply
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