Digital Engagement Consultant NGO Job UNEP

Media Jobs, UNEP Jobs.

Duties and Responsibilities

Under the direct supervision of the Communication Manager for the UN Decade on Ecosystem Restoration and UNEP’s Head of Web, the consultant will be responsible for the following duties: 

• Improving the UN Decade on Ecosystem Restoration’s digital presence (see www.decadeonrestoration.org) , measured by such Key Performance Indicators like monthly page views, bounce rate, user journeys etc. 
• Working closely with the UNEP Communication webteam on identifying user needs and developing new user stories, programming new functionalities based on these needs.
• Supporting the UN Decade on Ecosystem Restoration’s vast network of partners by onboarding new partners and restoration initiatives to the digital interface.
• Connecting online-users to the resources, knowledge, and tools they need to support restoration on the ground.
• Connecting on the ground restoration efforts to the UN Decade’s digital interface.
• Tracking the impact of combined UN Decade efforts on the ground – measured through such Key Performance Indicators (KPI) like number and type of organizations involved, number of volunteers involved, hectares and types of ecosystems covered, regions represented, volunteers and employees engaged etc. 
• Selecting content for and running the UN Decade’s monthly newsletter, closely monitoring KPI such asabsolute and relative opening rates, user journeys, links clicked etc. 
• Supporting UN Decade Partners by coordinating monthly UN Decade Learning Sessions, aiming at suchKPI as number of people registered, regional, gender and ecosystem diversity, number of peopleattending, number of materials accessed etc.
• Drafting Standard Operating Procedures (SOP) and guidance documents.
• Editing of content on unep.org (such as events).
• Supporting Search Engine Optimization and paid advertisement for UNEP communication products.
• Any other tasks related to (digital) communication and outreach under the UN Decade on EcosystemRestoration and the UNEP Communication Division.

Qualifications/special skills

• Bachelor’s Degree, in Communication, Journalism, Information Technology or other relevant field is required. 
• A minimum of two years of experience in digital content management and user engagement. 
• Knowledge of Drupal, WordPress or other Content Management Systems is required. 
• Ability to learn on-the-job and willingness to familiarize themselves with relevant digital tools is desirable.

Languages

• English and French are the working languages of the United Nations Secretariat. For this post, fluency in written and spoken English is required; knowledge of another official UN language is desirable.

How to Apply

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