Customer Service Representative Job, Current Customer Service Kenyan Jobs,
Title: Customer Service Representative,
Industry: Dry cleaning,
Our client is an upcoming Dry-cleaning company with over 7 branches in Kenya. They seek to hire a well experienced Customer Service Representative who will be responsible for receiving items for laundry at the shop, tag, invoice and receive payments for the items to be laundered.
- Receiving items for laundry at the shop and ensure they place tags on them for easier tracing
- Invoicing and receiving payments for the items to be laundered.
- Market the shop by way of messages, retaining walk in clients, issuing flyers at the shop or mall entrances.
- Make sure they attain sales targets of the company
- Reconciling Sales and generating reports
- Assist customers with telephone inquiries to provide solutions to their banking needs
- Assist customers with routine account-related requests; research and resolve account service or issues; and respond to client inquiries promptly, effectively, and professionally
- Perform teller responsibilities
Skills & Qualifications
- Must have a Certificate or Diploma in a related field
- At-least 1 year experience in a related field
- Must be able to work under pressure with a variety of customers and personalities.
- Must be good with people and work well with others.
- Ability to work in multiple work locations is a plus.
- Excellent customer service, written and verbal communication skills.
- Excellent interpersonal skills.
- Ability to sell on various social media platforms a plus.
NB: Must have previously experience in a dry-cleaning company
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; kindly send your CV quoting the job title (Customer Service Representative) to firstname.lastname@example.org by Monday 23rd August 2021.
Only shortlisted candidates will be contacted.N.B: 1.Dont Miss Out On Your Next Job. Let's Have Your CV. Upload Your CV Here. NB: 2. How Can I Advance In My Career?. Check Out Best Training For Your Profession.