Are you looking to acquire practical skills in Customer Service? Below are Customer Service Short Courses scheduled for next month.Browse below our upcoming Customer Service Courses. Click on the course title for more details.
|Code||Course Title||Start Date||Duration||Location|
|0010||Customer Service Job Training Program||5th November 2020||1 Day||Nairobi|
|0020||Achieving Excellence in Customer Service Short Course||1st September 2020||3 Days||Nairobi|
|0030||Customer Acquisition and Retention Strategies||1st September 2020||3 Days||Nairobi|
|0040||Developing Customer Relations Strategy Short Course||1st September 2020||3 Days||Nairobi|
|0050||Measuring and Managing Customer Satisfaction Short Course||1st September 2020||3 Days||Nairobi|
|0060||Customer-Focused Selling Strategies Short Course||1st September 2020||3 Days||Nairobi|
Customer Service Short Courses
Excellent customer service should be at the heart of every business. Good Customer service has an impact on both existing customers and potential customers. As an organization, improving your customer service skills can lead to greater customer satisfaction and more enjoyable experience for them. Corporate Staffing Services has highly experienced trainers, we also have a variety of Customer Service Short Courses designed to cover the different aspects of customer service in an organization. Make us your trusted Customer Service Training partner and achieve your goals as an organization.
Who Should Attend Customer Service Short Courses?
These courses are for you if you are in any of these positions:
- Team Leaders
- Account Managers
- Field Service Representatives
- Brand Managers
- Public Relation Professionals
- Customer Service Representatives
Watch Testimonial From Previous Trainees
Benefits of Join Our Customer Service Training :
- Increased job opportunities. Kenyan employers prefer to hire customer service and admin professionals who have the relevant skills and experience. Our training will help you acquire experience and skills that will make you get a customer service job fast.
- Practical customer service training & skills. As a professional, you need to keep upgrading your skills in order to serve the changing needs of customers. Our training equips you with the confidence to engage customers with practical skills.
I have been in sales for 4 years now. While the job meets my financial needs due to high commissions, I don’t enjoy the sale job very much. I like helping people and solving their problems and not just chasing them for a cheque. The reason why I joined the course was that I wanted to change my career to customer service. I wanted a certificate I can show to employers that I have been trained in customer service. After the training, we got a certificate. I have since updated my CV and I have been making applications. So far, I have managed to get two interviews. The jobs are not paying as well as my current, so I haven’t moved, but I am hopeful and will keep applying. Thanks for the training. I am now confident of getting a new job soon. Everlyne – Sales Agent.
What Can You Expect after Our Customers Service Short Course Training?
Training, support, encouragement, workplace skills, and much more!
For any questions in regard to the training, email our training coordinator, Jane, at firstname.lastname@example.org and copy email@example.com. Remember to leave your mobile number. Email subject: Customer Service Short Courses.
When we receive your email, Jane will call you.
Remember to indicate your mobile number. See you at the next training.