Are you a business owner or manager looking to hire competent customer service staff?
Do you want to hire customer service staff who can work under minimal supervision?
Do you want consistent business from repeat and new clients?
Do you want to grow your revenue this year?
The solution: Hire From Our Customer Service Training Academy.
At Corporate Staffing Services, we understand that effective customer service can make or break your business. With the right customer service staff, your business will take off and thrive
That is why we do not just recruit. We train entry level customer service professionals to ensure that they have relevant customer service skills. Those who perform well after our rigorous five-day training are introduced to employers.
Hire ready to work customer service trained employees
The 5 days intensive and practical customer training program teaches:
- How to handle different customers. Every customer needs a different approach. You will learn how you should uniquely engage with each client.
- How to retain existing customers and create relationships with prospective customers. Whether it’s a return customer or a prospective one, how you relate to them will determine if they will do business with your organization or not.
- How to communicate effectively in person or over the phone. In customer service, you’ll have to effectively communicate with customers, coworkers and other parties in order to ensure the success and growth of the organization.
- How to work effectively under pressure. Customer service can be very unpredictable. To succeed, you will need to learn how to remain level headed even when you’re under pressure.
- Time management skills. Since customer service involves liaising between the customer, products or services, and the company, you will need to learn how to effectively manage your time and give attention to all tasks.
- How to be organized at work. Great customer service staff has organizational skills. This also includes proper record keeping and on time and accurate reporting
- How to positively represent an organization. Customers will perceive your company by how well you represent it. By extension, you are a representation of the company’s brand and should have an understanding of public relations
Watch Testimonial From Previous Trainees
Contact our Client Service Manager, Muthoni, through firstname.lastname@example.org and copy email@example.com. Email Subject – Customer Service Academy Recruitment
Muthoni will ensure you receive qualified CV’s from our pool of qualified and trained customer service professionals. Kindly indicate your mobile number for ease of communication.
After you submit your request, it takes less than 48 hours to get qualified CV’s and a report on their suitability.
Whether you are looking to fill a new position or replace a staff, Muthoni will get you the right employee within 48 hours. You don’t have to spend hours going through CV’s and Shortlisting. Get trained candidates within 48 hours. Email us your vacancy now to start the process.
N.B Want your internal team trained on effective customer service. Email Muthoni now.