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How CSS Corporate Training Transformed the Sarit Team to The Next Level

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Sarit Centre is the first largest shopping mall in East Africa, offering one-stop access to a complete range of supermarkets, stores, service outlets, entertainment, and professional and medical facilities.

We recently sat down with Joseph Wachira, the HR manager at Sarit Centre. Having worked with us, we wanted to understand how their experience has been so far with Corporate Staffing Services.

1. Please tell us how you came along with Corporate Staffing Services (CSS)

My relationship with CSS started last year. I had heard good testimonials from my previous colleagues and within my networks. So, when this opportunity came to partner in terms of training, they gave us a good offer in terms of price and quality, and that’s how the journey started.

2. Tell us more about your corporate training with CSS and why you chose us as your trainer.

We have done a couple of training so far with CSS. The first one, we wanted to capacity-build our team in terms of using Microsoft Excel. We had several options we were looking at so, but two things stood out for us when it came to CSS;

  • Over above the pricing, it was the level of support we would get from CSS in terms of training days
  • The support they would give us post-training was critical because they could give us the resources we would have used post-training to enhance our skills.

We also partnered on soft skills in terms of personal financial management training. We had a challenge in the workplace, and we needed to capacity build our team to enhance their financial planning skills for their benefit and the company’s benefit in the short and long term.

Once again, CSS could speak to our staff in a language they could understand. They were able to simplify the training content to the various levels of our team because we have employees of different ages, education, and grades. CSS tailor-made a package that would suit those requirements and simplify the language.

3. How has the experience been, and what has stood out for you?

The CSS team is vibrant, and the response was quite timely. They take time to understand the client’s business and the problem they seek to solve through the training and tailor-make the training. They also take a step to enhance the relationship moving forward. We have had subsequent engagements that have left the relationship in a good state.

4. Has the training done so far impacted your team?

Yes. Regarding the Excel training, we have seen an impact on productivity. Staff are more efficient and can do tasks much faster and accurately and build capacity for our team to carry out data analysis tasks which is crucial for us, so we are in a better space in analyzing and presenting data.

In Personal Finance management training, our staff is in a better space on managing finances, currently and for their future. It has also impacted the team’s motivation and engagement as they appreciate that the company was able to invest in training for their benefit, not necessarily for the company’s benefit.

5. What would you tell anyone looking to take corporate training with CSS?

You will find a suitable partner who will walk with you throughout the training journey and solve the problems you want to solve. They will also seek to enhance your relationship moving forward. You can rely on them for any particular challenges or solutions you are looking to place for your business.

NB: Would you like to empower your employees with different skills to increase their engagement and motivation and succeed in business?

If you have identified gaps in sales, customer service, leadership, or even soft skills, we are here to help.

Send an email to events@corporatestaffing.co.ke and we shall have a free consultation meeting to understand your needs and tailor the training to your needs.